Accessibility Statement

Below is the accessibility statement for the website.

Using this website

This website is run by Proactis Tenders Ltd on behalf of Doncaster City Council. We want as many people as possible to be able to use this website. This means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 400% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We have also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

Websites accessibility

We know some parts of this website are not fully accessible:

  • Screen reader behaviour may be inconsistent on Internet Explorer
  • Some of our videos do not have captions.

What to do if you cannot access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We will consider your request and get back to you within 4 business days.

Reporting accessibility issues with this website

We are always looking to improve the accessibility of this website. If you find any problems that are not listed on this page or think we are not meeting the requirements of the accessibility regulations, contact us via our 'Contact us' form. Please include as much detail about the issue as you can.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations. If you are not happy with how we respond to your complaint, please contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

We provide a 'contact us' form for people who are D/deaf, hearing impaired or have a speech impediment.

Find out how to contact us here.

Technical information about this websites' accessibility

Proactis Tenders Ltd. is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website aims to be compliant with the Web Content Accessibility Guidelines version 2.1.

Issues with technology

The text wont reflow in a single column when you zoom in to 400%.

Not all error messages are read out correctly in all browsers. For best experience we suggest using Google Chrome.

We have assessed the cost of fixing these issues and believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations. We will make another assessment when we next do a major redevelopment of the website.

Issues with Text

Some links do not show appropriate description when hovered over.

Some sections are not marked as lists (ex Buyer Name navigation).

There are some links that are not underlined.

Some form controls do not have labels and legend.

Not every page has got a headings and some tables do not have headers.

We plan to fix the existing links as soon as possible. When we publish new content we will make sure link text meets accessibility standards.

Issues with PDFs and other documents

Some PDF documents do not meet accessibility standards - for example, they may not contain mark-up and therefore may not be accessible to a screen reader.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they're not essential to providing our services.

Issues with images and video

Some of our videos do not have captions.

Issues with interactive elements and transactions

Some elements link to anchors that do not exit.

How we tested this website

This website is continuously tested by us and was last tested on the 30th of October 2020. The test was carried out by Proactis Tenders Limited using the service called Silktide.

During the test we carried out on the 29th of July we tested all the pages that users can access before logging into the site.

What we are doing to improve accessibility

We are planning to continuously test all pages of our portal to identify any accessibility issues. As part of an on-going basis, we are planning to resolve any known issues when they arise.

This statement was prepared on the 30th of October 2020. It was last updated on the 6th of November 2020.

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